Frequently Asked Questions

1. Do You Offer A Maintenance Plan or Service Agreement?

We do offer a residential maintenance plan, called The Comfort Club. When you join, you can enjoy priority service, discounts on services, exclusive specials, guaranteed appointments within 24 hours, and more! Learn more about our plan here: https://callkalkbrenner.com/maintenance-plan/

2. Do You Offer Emergency Services?

Yes, we do offer 24/7 emergency services. If you’re dealing with a significant water leak, a burst pipe, a malfunctioning water heater, or something else, don’t wait – contact Kalkbrenner today!

3. Do You Offer Any Discounts?

We are always looking for ways to help our customers save! Any of our current discounts will be listed here, but always feel free to call us and ask about our current specials as well: https://callkalkbrenner.com/special-offers/

4. Are You Licensed, Bonded, and Insured?

Yes, we are licensed, bonded and insured in the State of Minnesota.

5. Do You Offer Both Residential and Commercial Services?

We do offer both residential and commercial services. Keep in mind that our main focus is residential, but we do help with light commercial jobs. Please contact us for more information!

6. Do You Offer Heating Services for Furnaces and Heat Pumps, or Just Boilers?

We specialize in heating services for boilers only at this time. While we don’t work on furnaces or heat pumps, our expert team is here to ensure your boiler system operates safely and efficiently to keep your home warm and comfortable.

7. How Do I Know I Can Trust Kalkbrenner’s Technicians in My Home?

At Kalkbrenner Plumbing & Heating, trust is at the core of everything we do. Our technicians are background-checked, drug-tested, and fully licensed, ensuring that only the most qualified professionals enter your home. Not to mention, we provide a courtesy call before service, so you’ll always know when to expect our technician. Transparency and communication are key to our customer-first approach.

8. What Areas Do You Serve?

We offer plumbing and boiler services in Central Duluth, MN and the neighboring regions, including: Carlton, Cloquet, Esko, Hermantown, Proctor, and Wrenshall. For more information about service areas, go here: https://callkalkbrenner.com/service-areas/ 

9. Are There Financing Options or Payment Plans Available For Larger Projects?

We do have financing options available, please let our team know if you’d like this information and we’ll happily provide it!

10. Do You Charge By the Hour?

We never charge by the hour, we always charge by the job. We offer upfront, flat-rate pricing so you always know the cost of work before the job begins.